Privacy Policy

The company is committed to protecting customer’s privacy. The purpose of this Privacy Policy is to inform customers as to what information may be collected whenever the customer visits company website (“the Site”) or when the customer become a distributor, how such information will be used by the company and/or other persons or entities, with whom such information may be shared, choices regarding the collection, use and distribution of such information, ability to edit, update, correct or delete such information and the security procedures that the company has implemented to protect customer’s privacy.

1. Notice Collection of Information
1.1) In instances where customer may be asked for certain types of personal information (e.g., first and last name, NRIC number, mailing address, postal code, telephone number, email address, credit card number, bank information, etc.) and the customer refuses to disclose such personal information to the company, this does mean that in some cases, the company may not be able to provide service requested.

2. Use of Information
2.1) The company uses the information that is collected about customers for a variety of purposes. In such cases customers will be informed about these purposes at the time of collection. For instance, information about distributors will be used to provide services, calculate earnings and bonuses and ensure compliance with the company’s regulations. In compliance with the Personal Data Protection Act 2010 and its requirements to maintain records, the company may need personal information for confirmation and reporting.

3. Customer Information Sharing
3.1) The company may employ vendors to perform functions on their behalf, such as fulfilling orders, delivering packages, processing credit card payments, and providing customer service. As such, these vendors are under a contractual obligation to use confidential data received from Chaga Forever Wellness. Only for purposes that fall within the functions for which they are hired. However, when the company has reason to believe that the confidential data is necessary to identify, contact or bring legal action against persons or entities that may be harming the customer, company or others, the company may also disclose information as required by the law.

4. Security
4.1) The company takes reasonable steps to ensure that the personal information collected remains accurate, timely and secure. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. While the company strives to protect customer’s personal information, complete security cannot be guaranteed or warranted. Hence the company shall not be responsible for any harm that customer or any persons may suffer as a result of a breach of confidentiality in respect of the use of the company website or any information transmitted to the company website.

5. Data Integrity
5.1) Personal information will be kept in active files or systems as long as needed to meet the purposes for which it is collected or as required to perform the contractual relationship with the customer s, and the commercial relationship with the customer.

6. Use of Cookies
6.1) “Cookies” are small pieces of information that are stored on computer hard drives. The Company may use cookies to recognize the customer whenever the customer returns to the Site in order to provide better user experience. The Company may allow third parties to use “cookies” on the website. The company does not control the use or contents of third party cookies. If the customer elect to block cookies, please note that full advantage of the features and functions of the site may be omitted.

7. Third-Party Links
7.1) The Site may contain links to websites operated and maintained by third parties over which the company has absolutely no control, e.g. logistic partner. Any information provided to third party websites will be governed under the terms of each websites’ privacy policy and customers are encouraged to investigate and ask questions before disclosing any information to the third party operators’ websites. The company has no responsibility or liability whatsoever for the content, actions or policies of third party websites.

PDPA Form
In order to continue performing the contractual agreements entered between you and Chaga Forever Wellness [Company No: AS0425974-K], we may need to disclose your personal data to other entities within Chaga Forever Wellness.
Under the Personal Data Protection Act (PDPA) 2010, we are required to obtain your explicit consent when we collect and process your sensitive personal data. We collect your sensitive personal data in order to assess your application and to administer the products and services that you have signed up for and to respond to respond to your enquiries to your enquires and complaints, and to resolve disputes.

Declaration
By agree this form, I am declaring and I am expressly consenting to and authorizing Chaga Forever Wellness and any External Parties to collect, hold, use, delete, disclose, transfer, administer and process in any other way, all my personal data (including sensitive personal data and personal data of other party provided by me) (hereinafter referred to as ‘Personal Data” given now or that is subsequently obtained from time to time for the purposes below. I understand that if I do not provide the Personal Data requested, Chaga Forever Wellness will not be able to carry out the purposes below:
To continue performing the contractual agreements entered with and and all other purposes which are required in relation to any products and services offered by Chaga Forever Wellness.
To respond to your enquiries and complaints and to resolve disputes.
To support Chaga Forever Wellness in respect of internal functions such as evaluating the effectiveness of marketing, market research, statistical analysis and modeling, reporting, audit and risk management and to prevent fraud from time to time.
For any purpose required by law or regulations.
By signing this form, I further confirm that all personal data (including sensitive personal data) that I have provided are all true, up to date and accurate. Should there be any changes to any of any personal data, I shall notify Chaga Forever Wellness immediately.
Note: From time to time, Chaga Forever Wellness may release your personal data (including sensitive personal data) to External Parties for marketing and promotional purposes that may be of interest to you. To receive such as information, your consent is required.

Review as of June 2021